At Bharat Digital Marketing, customer satisfaction is our top priority. We strive to deliver exceptional digital marketing services that meet your needs and exceed your expectations. However, if for any reason you are not fully satisfied with our services, we have outlined our return and refund policy below to ensure transparency and mutual trust.
1. Service Satisfaction Guarantee
We stand behind the quality of our services. If you are unsatisfied with the work delivered, please contact us within 7 days of service completion to discuss your concerns. We will work diligently to address the issue and find a satisfactory resolution.
2. Eligibility for Refund
- Refunds are considered on a case-by-case basis, depending on the nature of the service provided and the specific circumstances.
- To be eligible for a refund, you must clearly state the reasons for your dissatisfaction and provide supporting evidence where applicable.
- Refund requests must be submitted within 7 days of the completion of the service.
3. Non-Refundable Services
Certain services, such as SEO campaigns, content creation, and other custom digital marketing strategies, require significant time and resources. Once these services have been initiated or completed, they are generally non-refundable. However, we are committed to resolving any issues or concerns that may arise during the project.
4. Partial Refunds
In cases where a partial refund is deemed appropriate, we will assess the portion of the service that has been delivered and refund accordingly.
5. Process for Refund Requests
To request a refund, please email us at Info@bharatdigitalmarketing.com with your name, contact details, and a detailed explanation of your request.
Our customer support team will review your request and respond within 5 business days.
If your refund request is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 10-15 business days.
6. Dispute Resolution
We believe in open communication and will work with you to resolve any disputes amicably. If a resolution cannot be reached, we may refer the matter to an independent third party for mediation.
7. Contact Us
If you have any questions about our return policy or need further assistance, please do not hesitate to contact us at Info@bharatdigitalmarketing.com or call us at +91 8810248583. We are here to help and ensure that your experience with Bharat Digital Marketing is positive and satisfactory.
Thank you for choosing Bharat Digital Marketing. We appreciate your trust in us and look forward to continuing to serve your digital marketing needs.